Pay My Bill

We are glad to introduce our NEW & IMPROVED online bill pay system.  You can now view your history as well as pay bills by setting up a user name and password using your Customer ID, found beside your regular Account ID on our new invoices and statements.  If you have questions or trouble, please don't hesitate to contact us at 828-733-3603 or via email   

Privacy Policy
What information do we collect?
We collect information from you when you register on our site or fill out a form. When registering on our site, you will be asked to enter your name and email address.

What do we use your information for? 
Any of the information we collect from you may be used in one of the following ways:
-To personalize your experience (your information helps us to better respond to your individual needs)
-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
-To Process Transactions: Your information whether public or private, will not be sold, exchanged, transferred or give to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the purchased product or service requested by the customer.
-To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your propane service and/or delivery.  This could be in the form of invoices, statements, or company announcements.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?
We do not use cookies.

Do we disclose any information to outside parties?
We do not sell, trade, or ortherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third Party Links
Occassionally at our discretion we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.  This policy was last modified 07/27/2017.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Physical Address:  14 Turbyfill Road, Newland NC  28657
Mailing Address: P.O. Box 789, Newland NC  28657